Map
Detailed Information
- Place Types Car rental
- Address Heathrow Airport, Northern Perimeter Rd, London TW6 2QD, UK
- Coordinate 51.4795879,-0.4738999
- Website https://www.hertz.co.uk/p/car-hire/uk/london/london-heathrow-ai
- Rating 3.3
- Compound Code FGHG+RC Hounslow, UK
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Charging me 90 pounds UK for a tiny scratch on the hub cap — that I did not cause. Criminal. Do not use them. ...... update later: they corrected this, not charging me later.
I improved my review rating because they later took the charge away.
I miss all the team members! All very helpful. Hopefully they will be back shortly.
Want to hire a car from Hertz Dream Collection? Think again! Hired a Range Rover SVR from these guys who i thought were reputable company however that surely wasn't the case, firstly it hasn't been covid cleaned, had it been covid cleaned then there wouldn't have been traces or drugs in the glove box. Hertz are now washing there hands of it. Avoid.
Hired a car here for a week. Customer service was excellent. Dropped a star because their exit gate was not staffed.
I booked a VW caddy 7 seater in Q3'19 via Autoeurope. The car was booked in advance, prepaid, with full insurance. The executive saw I was travelling from India & had luggage. He told me he has a 5+2 seater for me (that is smaller & won't accomodate my luggage). He told me that the 5+2 is same class as Caddy which was not right. I know the 5+2 was lower class on Autoeurope but he said it's same class for Hertz, and that he has no Caddy. He offered Mercedes V-class, that would cost me more than double. I know what was going on, but I didn't want to argue further. I didn't have much choice, but to accept the 5+2. At this point it was his turn to suggest that my luggage won't fit the Caddy or the 5+2, and that I needed the V-class, that he can give further discount. later he also tried to sell prepaid tank of fuel saying it's cheaper (another lie) and a few other things. I rejected all offers. Once he realized I wasn't buying into his tricks, he told me that a caddy has "just become available"!
When I walked out to the parking there were a bunch of Hertz Caddys standing there. So beware of this when you rent from Hertz at Heathrow. Pick was very slow, and they further wasted 15 mins with all the upselling. The car was good. Return was quick & hassle-free.
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