Map
Detailed Information
- Place Types Car rental
- Address Heathrow Airport, Northern Perimeter Rd, Hounslow TW6 2RY, UK
- Coordinate 51.4795995,-0.4762231
- Website https://www.enterprise.co.uk/en/car-hire/locations/uk/london-he
- Rating 4.2
- Compound Code FGHF+RG Hounslow, UK
Openning hours
- Monday 6:00 AM – 11:00 PM
- Tuesday 6:00 AM – 11:00 PM
- Wednesday 6:00 AM – 11:00 PM
- Thursday 6:00 AM – 11:00 PM
- Friday 6:00 AM – 11:00 PM
- Saturday 6:00 AM – 11:00 PM
- Sunday 6:00 AM – 11:00 PM
Photos
Reviews
I’ve been using Enterprise across the UK for a while, and they were one of the best car rental agency. However, after booking with this branch will never ever book with them again.
Booked a car with the student discount deal, then went to the office and got the car but upon reaching the exit, Branch manager Hailey asked about NUS card for the student deal. Which I told her I only have the student ID. Then I was told to park the car and go back to the office to cancel my contract.
Then after canceling my student contract. I asked the staff if the NUS digital card is acceptable. But Hailey with bad attitude replied you must have the physical card , I was a student and I know they give you a physical card. Then when I told her it’s not written on Enterprise website thats the physical card should be presented. She replied it’s like the driving license! We don’t need to write bring your physical driving license! Like there is a digital driving license.
I don’t care about the student discount, but I care about the staff attitude!
And when I returned the car I was asked about the amount if it’s correct, but I noticed there is 100 pounds extra, then the staff said I will go inside and check, then he said it’s a mistake from our side!
Just avoid this branch !
Easy pick up and drop off. Quick shuttle. Car was great. Very easy international experience. Agents were very professional and nice too.
Overall an excellent experience from start to finish. I can recommend Enterprise, and I will definitely be using them again in the future. A special thank you to the shuttle bus drivers who were friendly and helpful.
Like all Enterprise car rental outlets this one is very efficient.
The throughput is large, but the staff, from the shuttle driver to the staff allocating vehicles and getting you on your way quickly, are, without exception, helpful, amenable and smile!
Their efficiency and demeanor make a huge difference.
First time using Enterprise. Booking the car was quick and easy; the same could be said for pickup and return - very helpful and polite staff. All charges, options and T&C's were made very clear. The car was clean, in excellent condition and of high spec despite being an economy option. Great way to treat a customer!
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