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Flowergirl

176 Hilldene Ave, Romford RM3 8DB, UK
+44 1708 343811
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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:30 PM
  • Tuesday 9:00 AM – 5:30 PM
  • Wednesday 9:00 AM – 5:30 PM
  • Thursday 9:00 AM – 5:30 PM
  • Friday 9:00 AM – 5:30 PM
  • Saturday 9:00 AM – 5:30 PM
  • Sunday Closed
Photos
Flowergirl
Flowergirl
Flowergirl
Flowergirl
Flowergirl
Reviews
Big Apple (05/16/2020)
Having been a florist myself I really do appreciate flowers. And Flowergirl have just delivered me a beautiful vase bouquet. The flowers are all fresh, tight budded and beautifully arranged. The colours compliment each other wonderfully. It was a beautiful bouquet for a beautiful surprise. Thank you so much. I will be happy to recommend, good luck x
Virginia Betts (11/03/2020)
I am appalled to learn that one of your staff verbally abused a person with a hidden disability, wearing a sunflower lanyard, as they are unable to wear a fee mask. She accused her of 'buying' the mask to break the rules. I can assure you that the sunflower lanyard is recognised as a symbol of a hidden disability and that some people, myself included are exempt from wearing masks. You should investigate this act of discrimination, bullying, and abuse, and provide further training for all of your staff. I certainly would not order anything from this chain in the light of what I have learned.
bekim osmani (07/01/2019)
Very pleased with the service good customer service I'll defo will get my flowers again from there
Mehmet Huseyin (02/16/2019)
Be aware, this company lies and when you complain to the manager he's quick to cut the conversation down and fob you off, this is because they are busy and just don't care. You will get the quickest rushed apology and offer of a refund You've ever got in your life, so you can disappear, rather than deal with the issue. You have been warned. In addition to the response below from Flower girl, yet further lies, I did not place an order on the day, I placed an order on the 13th Feb for delivery on the 15th Feb ( mum's birthday). I offered the manager the phone call recording between myself and his staff proving the lies, he promptly said "no", he couldn't discipline her in anyway and repeatedly offered me a refund. The flowers eventually arrived late with a complimentary box of chocolates. But manager definitely needs training in customer service.
JOHN GRIFFITH (04/04/2019)
Never been in the place, only walked past the shop but looks very nice & colourful from the outside !
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