Map
Detailed Information
- Place Types Shoe store
- Address Unit 1b, Retail Park, Broad Ln, Tottenham Hale, London N15 4QD, UK
- Coordinate 51.587738,-0.0627206
- Website https://www.next.co.uk/stores/
- Rating 3.3
- Compound Code HWQP+3W London, UK
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday 11:00 AM – 5:00 PM
Photos
Reviews
Their return policy is very complicated and environmentally unfriendly. I have purchased an item online with the gift card, however I have returned it in store. For some reason, they couldn’t refund it on my already existing plastic gift card, as their standard procedure looks like this:
1. Return the item, no need to have the original gift card
2. Wait 3 days for a new gift card to arrive via mail ( I assumed that if I return an item in person, I can have my money back straight away but no)
3. Receive enormous amount of unnecessary paper and plastic, not counting the delivery as a not-so-friendly refund option
Side note, gift cards cannot be used on Next Flowers website which is also very inconvenient.
Customer service always been good for me, sometimes a wait but that's only if store busy
Staff can only deal with a customer at a time to give full service they human and hard working
Ive always found staff pleasant, helpful always use this store
Nice shop but not enough staff. They only ever have 1 person on the till who has to get all the collections from the back. Always having to queue for half an hour min.
Never enough staff,you have to queue forever to get terrible service and moody servers.
If you have to go to next as a last resort please avoid this branch it is a waste of time!
When the manager can not do a schedule and don't have enough staff it will result in moodiness and bad service
Friendly staff, helped me choose some necklaces and shoes to go with my dress for a wedding. Thanks.
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