Map
Detailed Information
- Place Types Hardware store
- Address Unit 11, Crown Trading Centre, Clayton Rd, Hayes UB3 1DU, UK
- Coordinate 51.5060124,-0.4249682
- Website http://www.aimtools.co.uk/
- Rating 2.8
- Compound Code GH4G+C2 Hayes, UK
Openning hours
- Monday 10:00 AM – 12:00 PM
- Tuesday 10:00 AM – 12:00 PM
- Wednesday 10:00 AM – 12:00 PM
- Thursday 10:00 AM – 12:00 PM
- Friday 10:00 AM – 12:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
My experience of buying from AIM Tools has been excellent. Importantly, the after-sales service I have received has been second to none. They quickly replaced a faulty item and were extremely helpful and courteous in our exchange of emails. The company supplies high quality equipment, excellent prices and an impressive level of customer support. I shall definitely use them again.
A small angle grinder that is lightweight and easy to hold with one hand is a great idea but this tool is also lightweight on quality of construction and unfit for purpose in most angle grinder applications. Mine broke after one use. The UK supplier - Aim Tools - knows little about the equipment it imports and supplies and reponds poorly to questions due to lack of knowledge. Their telephone number always goes straight to voicemail and their email mailbox is permanently full. Communicating with this supplier is very difficult. They do not, and will not, supply a working telephone number! Getting a refund is a lengthy and very frustrating process. All in all - AVOID.
After reading reviews about the Katsu router on Amazon, found that the Amazon supplier was selling the same product cheaper via their direct site, so ordered the kit (trim router and plunge / angle bases) on a Friday night. Having read further product reviews over the weekend realised that the offset base would be a useful addition so (prior to the original orders dispatch) contacted them via email to ask if it could be added to the order, saving on the cost of ordering it separately. They responded first thing Monday morning and sent me a Paypal link for the cost of the additional item & a small amount of additional postage due to the overall increase in weight, all sorted really quickly and efficiently. Router was dispatched the same day and arrived well packaged on the Wednesday. At the stage of my initial order I had some concerns having read some of the reviews about lack of contact etc but in my experience they responded very quickly and efficiently, so would certainly use them again if I needed any of their products.
I found that this business gives excellent customer service. Response is speedy and very helpful. I have recommended them to friends and family.
not gonna buy any anthing off those guys .. .wot crepe... second rate .. .thank goodness for reviews like this! Awesome!
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