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Cartier

Harrods International, London TW6 2GA, UK

+44 20 8283 6072

Map

Detailed Information

Place Types Jewelry store
Address Harrods International, London TW6 2GA, UK
Coordinate 51.4703635,-0.487941
Website https://stores.cartier.com/united-kingdom/london/harrods-intern
Rating 3.7
Compound Code FGC6+4R Hounslow, UK

Openning hours

Monday 7:00 AM – 7:00 PM
Tuesday 7:00 AM – 7:00 PM
Wednesday 7:00 AM – 7:00 PM
Thursday 7:00 AM – 7:00 PM
Friday 7:00 AM – 7:00 PM
Saturday 7:00 AM – 7:00 PM
Sunday 7:00 AM – 7:00 PM

Photos

Reviews

Dasha Zakharova (06/25/2020)

Arrogant staff. We came to buy watches, but after the lockdown they do work appointment only, which is reasonable. They didn’t help us to book an appointment and didn’t try to squeeze us in the empty (!) shop... they didn’t even bother to give us a card to book an appointment, just pointed out arrogantly to google the number... very upsetting for such a legendary brand. I don’t think we will ever consider going there again as the experience is totally ruined((

I (06/13/2017)

I have purchased twice from this store and twice I have received an item, which I have subsequently had to exchange. The purchases were about a year apart. Never had a problem at a regular freestanding Cartier store. The first item was a regular love bracelet, which we subsequently found out had an odd tarnish like stain, in some of the screw slots. Cartier agreed to exchange the bracelet. The item I purchased recently was a slim love bracelet. The problem with it, was that it had a gap where the mechanism was and made a clicking sound when squeezed lightly. I asked Cartier if that was normal and this is what they said "As Mr x has advised, your description and video of how your bracelet behaves while fastening seems to be consistent with the normal functioning of the fastening." I inspected two slim love bracelets in another store and neither behaved liked that ! They were quite solid, as you might would expect. Certainly my wife picked it up as a problem, within a few minutes, sadly we had no time to rush back to the store on the day, as we needed to catch our flight. Cartier have agreed to exchange the purchase. I am posting out of frustration as I wrote to the Cartier UK Managing Director. He has not replied to me, although his staff have indicated on an email they sent , that he had received the email. A poor show in my view.