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Clarks
Clarks
Clarks
Clarks
Reviews
Mike Domen (01/01/2021)
This shop was opened in Pinner very long time ago by Clarks. Then some years back they sold it as a franchise. Whoever owns it, I strongly feel this shop should definitely stay in Pinner. So this message is actually for the notice of it's owners. You may have spent quite a lot to buy it and still spending a lot to run it. However if you find your turnover is gradually reducing and not reaching your target, it is mainly because few of your staff whom you have employed are not fit for customer service jobs. I would point out my finger especially at the Indian lady who became a Manager after serving there as a Sales Assistant. When she was a Sales Assistant she was polite and nice. After becoming a Manager she became very rude and more interested in showing off to the customers that she is the Manager. Customers come there only to buy shoes. Certainly not to see this persons authority in the shop and sullen attitudes. Naturally the other staff too would then become morose with customers. Owner/s please take this as a constructive criticism and get a fair feedback through few third party mystery shoppers. That would save this shop in the long run.
Andrea Simmons (07/29/2020)
I popped into Clarks in Pinner earlier today to look for some sandals...the lady that served me was very welcoming& helpful.. Nothing was too much trouble. I ended up buying a pair of mustard colour sandals!!
Bijal Shah (01/01/2020)
Really friendly service, served by Lilly there, very knowledgeable. Picked up a pair of real leather shoes for the cost of plastic ones in other shops! Definitely worth checking out, as I thought it would have been expensive but wasn't.
Vijay Ralleigh (07/15/2020)
Good service but limited choice sometimes.
Trevor Price (06/01/2019)
It was pleasant to find a national retailer on a small high street. What is more, they actually had what we wanted to buy which was more than could be said for the larger store in a major shopping centre just 5 miles away. Polite and helpful, local shopping at its best!
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