Map
Detailed Information
- Place Types Locksmith
- Address Double Glazing Doctor, 69 Belmore Ave, Hayes UB4 9RD, UK
- Coordinate 51.52129,-0.4144244
- Website http://www.windowace.info/
- Rating 3.4
- Compound Code GHCP+G6 Hayes, UK
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
I called and spoke with the owner Jason about a front door replacement. Jason was very rude and hard to talk to on the phone, he was telling me that a new door was not debatable (whatever that means). Sounded like a real cowboy. I am thankful that I dodged this bullet.
Terrible experience. I have ordered a couple of windows two months ago, Jason the owner came in to my property to take measurements and provide a free estimate, following day I agree to pay half the quote as deposit, but due to covid-19 the manufacturer cl;osed down. So instead of two weeks, we could be waiting for the windows for over 3 months, so we decided to cancel the order within the 14 day cooling off period. That's when I was told by Jason that he would not return my deposit back, because he already started the works (false). He started to be very aggressive over the phone and I had to start dealing with the problem via email. He end up transferring me majority of the deposit but he still keeps £100 with him, claiming that is the cost of the quote. We never agreed that the quote would have a cost. He actually advertises that the quotes are free in his website.
I am now starting a court action against this business to recover all my deposit. I just want to let everyone know, this isn't a reliable company to deal with.
Avoid this business.
Jason was great throughout! Rectified a bad job from a previous company! Do not hesitate to use Jason and co!
Great job on fixing my windows Jason. And great service. Thanks
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