Map
Detailed Information
- Place Types Jewelry store
- Address 3rd floor, Regal House, 70 London Rd, Twickenham TW1 3QS, UK
- Coordinate 51.449358,-0.3293444
- Website https://www.andaazfashion.co.uk/
- Rating 3.9
- Compound Code CMXC+P7 Twickenham, UK
Openning hours
- Monday Closed
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday Closed
- Sunday 6:30 – 9:30 PM
Photos
Reviews
Very poor service. Item not as advertised and faulty on top of that. Clothes come from India and not from the UK. Took 2 weeks for delivery and two and a half months for refund. The refund was not full. Lost £20 in postage/ their shipment to India. Beware you will not receive the refund unless you chase it. Apart from postage they charge you 10% of the cost when you return. This clearly should not apply for damaged goods. Avoid ordering from them at all costs, if you must order make sure you read the terms & bear in mind it is a retailer based in India giving off the impression it is UK based, honest & reputable which they clearly are far from! People who have had similar experience kindly report to trading standards UK so this gets investigated thus protecting future customers
Very happy with the customer service for my recent order.. I received my order well on time..The customer service team is virtually available anytime for taking your concerns and are really helpful.. can highly recommend Andaaz Fashion to anyone looking to buy beautiful dresses at reasonable price!!
I had a fabulous experience with Andaaz fashion. Customer service is amazing...Perfect fitting and quality of clothes is amazing.I will surely visit here again.
Thank you so much
I ordered a ready made outfit that I returned as it was ill fitting, this cost me additional £9 approximately to do. I was told I would get a refund within 48 to 72 hours on the 22nd Dec via an email, as there is no other of contacting them, and to date they have still not refunded me my money and have stopped responding to my emails. Not happy with their service at all. Do not recommend this website
Made a mistake of buying from this website. The outfit was different to what was advertised on the website. A poor replica of the item that I thought I would be getting. Anyway after corresponding with the returns team via emails and phone it was agreed that I need to return the item and upon receipt of the outfit I would be given a full refund. A month later I am still waiting for a refund. I called the number on the website on Friday last week and I was promised a refund ASAP but still not received it. Very disappointed in the service and credibility of the retailer. I am left with no choice but to get in touch with the credit card company. Would definitely not recommend this retailer to anyone.
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