Map
Detailed Information
- Place Types Florist
- Address 126 Central Rd, Worcester Park KT4 8HT, UK
- Coordinate 51.3790329,-0.2422717
- Website http://www.theconservatoryflorist.co.uk/
- Rating 3.2
- Compound Code 9QH5+J3 Worcester Park, UK
Openning hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 5:00 PM
- Saturday 8:30 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
I found everyone that I spoke to was polite and kind at a hard time for me and I would imagine them. I asked for changes in both the funeral flowers i ordered and there was no problem with any changes. Both where amazing and exactly as I asked. Thanks again
Lovely staff and beautiful roses!
My daughter sent me a bouquet for Mother’s Day. They were pretty although there was a good deal of greenery. I sent her a photo to thank her at which point she recognised these were not the flowers she had ordered. The intended bouquet was to be mainly roses and larger altogether and for which she had paid accordingly. She made a complaint to the Manager/Owner of the Conservatory in Worcester Park who placed the blame with Interflora and made clear to my daughter that she must take the matter up with them herself; she would not as it wasn’t her responsibility. Her manner was rude, unhelpful and unpleasant. On subsequently contacting Trading Standards to clarify where the responsibility to address this lay it was confirmed that as the purchasing contract was with The Conservatory resolution of the matter lay with them.
Obviously mistakes do happen and Mothers Day is a busy time for florists. However, the manner in which this was handled was unprofessional, upsetting, deeply offensive and dishonest. The Manager/Owner knew full well the contract lay with her and that at the very least she should have made some (courteous) effort to resolve the issue. As the recipient of these flowers I feel very upset that a loving gift ending up causing my daughter such distress.
£65 for flowers and looks like i could have got better from tesco not worth the money atall
I can not praise Conservatory Florists enough. The flowers that Sue, our florist, arranged for us were stunning. Such detail and thought were put into the bouquets and button holes. They really did add to the beautiful day. I can not thank them enough.
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