Map
Detailed Information
- Place Types Veterinary care
- Address 56 Pembroke Rd, Ruislip HA4 8NF, UK
- Coordinate 51.5727714,-0.4181953
- Website https://www.ardenhousevets.co.uk/
- Rating 4.7
- Compound Code HHFJ+4P Ruislip, UK
Openning hours
- Monday 9:00 AM – 7:30 PM
- Tuesday 9:00 AM – 7:30 PM
- Wednesday 9:00 AM – 7:30 PM
- Thursday 9:00 AM – 7:30 PM
- Friday 9:00 AM – 7:30 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday 9:00 AM – 12:00 PM
Photos
Reviews
They take pet care seriously and are a really friendly bunch of people. Best vet surgery I've ever had. Gotta wait outside because of social distancing guidelines but their service is fantastic none the less
Most amazing and wonderful team of kind compassionate and caring people, led by the Cathy who's professionalism is simply OUTSTANDING!! Cathy is kind, compassionate, caring and incredibly committed/dedicated to giving your pet the best possible treatment.
Arden house work tirelessly and do everything they possibly can to help your pets recover from injury and illness in the quickest and most effective way.
They communicate well with you as as owner and keep you updated of any developments should your pet have to stay with them, their genuine Number 1 priority is the welfare of your pet.
Words really can not describe and speak highly enough of them, it's an outstanding vetinary practice that I would highly recommend Arden House to anyone because of incredible service and care they provide.
Not a fan of the place. The vets are reluctant to get a 2nd opinion and when I called several times for my dog, I was charged for them to be given advice by another vet?!
Also no-one called me to give me an update on my dog and kept her in when I didn't want them to. There is no way of contacting them out of hours. They don't answer the emergency mobile. The phone lines give you a recorded message passing you on to vets now - they have no other contact numbers either. I was asked to inject fluids into my girl. Wasn't shown how to do it properly! Wasn't given enough needles - they expected me to re-use the needles that would've been blunt. I had to call several numbers to find a vet that would give me the needles.
Also it's VERY important to note that no-one stays with your pet overnight. A night check is done and then they leave. So your pet is left alone, most likely scared, and are there by themselves. Had I known this I probably wouldn't have let her stay over. Also if my girl was given antibiotics earlier, she would probably still be here now.
Excellent vets and staff, wouldn't go anywhere else with my dogs.
Cathy Siddle, the Practice Principle, has been amazing and saved my cat! She was very kind, patient and generous with her time, seeing my cat many times out of normal hours. I can't thank the lovely team at Arden House Animal Hospital in Ruislip enough!!! Such compassionate vets.
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