Map
Detailed Information
- Place Types Parking
- Address Bath Rd, Hounslow TW6 2AL, UK
- Coordinate 51.4799411,-0.4260525
- Website http://www.purpleparking.com/airports/heathrow.htm?utm_source=p
- Rating 4
- Compound Code FHHF+XH Hounslow, UK
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Good long stay parking but a bit pricey.
The actual parking service was fine, we dropped the car off and were taken to the airport with no problem. Our return flight was delayed which I understand is not their problem but it meant we arrived at 11.30. There was no sign of the bus despite paperwork saying it ran until midnight. Called the reception at 11.45 to be told busses have stopped and to make your own way back, which at that time of night after a 5 hour flight with 4 suitcases and 2 young kids is not much help. We had to get a taxi which cost £40 for the 7 minute journey.
My complain is there is absolutely no customer service or help in your time of need. They are offering a service they don’t provide. The timings on their paperwork need to be changed as it is completely misleading. We paid extra for the insurance they offer for exactly this scenario. They could not have cared less and were frankly rude! Even an offer of a slight discount for next time would of been appreciated but they offer zero customer service. It was an incredibly stressful way to end a holiday that could have been altogether avoided if they were upfront when purchasing and had better customer service. I would not recommend.
Used to be good but now so expensive
I have used this car park many times in the past without any issues. and have been very impressed. But unfortunately they just don't seem to be taking the covid situation very seriously. They happily ignore any social distancing guidelines, completely over filling buses with passengers.
World class services, My son forgot his bag on the bus and the manager dropped it to our house. We live more than 1 hour away. WHAT A LOVELY GESTURE!! AMAZING. 200% recommended.
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