bp

This company has a lot of controversy around it, but what people don't know is what happens behind the scenes. BP are one of the leading contributers to renewable energy in the UK. They support renewable energy companies and invest into them. Their ethics are unseen and is very good to see this company doing well.

I live right next to this petrol station, this afternoon I noticed I needed to add some air to my car wheel, so I went to this petrol station and I was not able to use the car wheel air machine because there is a car is parked in front of this machine; in addition to other 2 cars parked near by this car while there is a Clear sign stating NO PARKING. I went in side the petrol station shop, I informed the staff about this car blocking me from adding air in side my wheel. He said he is coming to remove it but he did not come, about 5 to 10 min later I went again in side the shop and I noticed that the car is to one of the staff. I informed the staff that the sign states No Parking and he should not park there; neither the other cars Should be parked there because this is no parking area and as a result I lost time because of this. He asked me not to be rude while he is the one he is not suppose to park there, he refused to remove the car and went inside the shop, when I got frustrated because I am getting late for my job he start smiling and ignoring me while still refusing to remove the car. I called the police and gave them all the details of his car as required. He then removed the car because there was another taxi behind me also wants to put air in his car wheel. I will never come to use this petrol station although is right next to where I live. You wasted my time and not following the uses of your own station. You are unfair and rude.

Visited to use the Collect+ service today at 12:45. Member of staff was rude, and unhelpful. Unable to process as they're refurbishing the store. Suggested they updated the Collect+ site so other people wouldn't make a wasted journey (given COVID-19) and was simply told 'No'. Utterly unacceptable customer service. Won't be going there again and won't be recommending to friends. AVOID.

I went to send 2 parcels via collect +. I was told the service was not running in the most unhelpful way. I asked when will it be back running and was told nothing is confirmed. As I took his word for it I left and waited outside for a second to check out nearby services when i noticed 2 people walk in with parcels and I could see the guy clearly processing them to send off. When the girl came out I asked her if she was sending a parcel via collect + which she answered yes to and mentioned she pushed back when he said no to sending parcels. i went straight back in and the gormless person who works there just took my parcels and started to process them to send off. I couldnt believe he lied! They clearly offer a service and he just couldnt be bothered to take any more parcels. He literally gave one word answers with no expression. It was like talking to a corpse. Anyways, i wont be going there again to send my parcels. Due to Covid that was the only place open at the time i needed to send things. They really need to improve their service.

Great customer service