Map
Detailed Information
- Place Types Insurance agency
- Address CI Tower St George's Square, New Malden KT3 4HG, UK
- Coordinate 51.4031163,-0.2562599
- Website https://www.homeprotect.co.uk/
- Rating 4
- Compound Code CP3V+6F New Malden, UK
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
I received my renewal notice and telephoned to discuss.
When I spoke with the representative she was very professional and asked if I was happy with the quote. I explained that I had not expected it to increase given the circumstances of the year, reduced risks and my five or six year entirely claim-free history. As a result, she undertook a recalculation and obtained a discount of around 14%.
We proceeded with the renewal process and I remain a satisfied customer.
I received my renewal notice from HomeProtect for House and Contents Insurance, but having come unstuck before, I always shop around at renewal time. Having used a popular comparison site for an initial quote, I then spent a lot of time talking to the other provider's representative, but ultimately their quote came to nearly three times the renewal cost with HomeProtect. So I renewed with them again and was able to cover items of jewellery for which I had up to date valuations for only £11 extra. The HomeProtect contact was patient, helpful and very understanding. I can thoroughly recommend HomeProtect even though I hope I never have to call on them with a claim.
I carried out extensive price comparison when I first took out this policy and when this year's renewal came through with a nominal increase I was pleasantly surprised but, even so, I checked again and it was still the best value!
I also noticed that the renewal documents had a (minor) understatement of my claim free history to which I alerted the company. I received a very prompt reply and a (slight but favourable) premium adjustment.
Given the difficult working conditions prevailing, the level of service was outstanding and is very reassuring in the event - let's hope not!! - of needing to call on the policy.
Well done all.
I have had a renters policy for over 7 years now and have always received top quality service. Always helpful and at the other end of the phone when needed. The coverage is great value and always extremely competitively priced. HomeProtect make the application and renewal process easy. HIGHLY recommended.
We have renewed with Home Protect for the third year running. They have offered very competitive prices, with great comprehensive cover. Havent been able to find better yet! A Great service thank you!
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