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H. Samuel

51, 51A Clarence St, Kingston upon Thames KT1 1RF, UK
+44 20 8546 0563
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H. Samuel
H. Samuel
H. Samuel
H. Samuel
Reviews
Charbel Milan (08/30/2020)
Avoid this branch in kingston The manager very rude , I don't how she has this position with this bad attitude.. I will never go back!
sanaa milan (08/30/2020)
Avoid it , Very bad customer service from the manager . I wasn’t expected until I saw her talk to me with r
Tiff T (07/02/2020)
Won't be returning to this shop . Was served by a young chap called Tyler who left me waiting for a long time. He didn't apologise for leaving me waiting for so long (which is basic good customer service in my opinion). Would have been nice if he could of let me know he would be with me shortly but instead was made to feel like an inconvenience. No personality or manners. Needs training on how to speak to customers in a professional manner. When I asked to speak to the manager she just kept apologising before even letting me explain what had happened. I think she was just trying to get rid of me so she could go on her lunch break.
Yezi Yun (12/20/2020)
Bad customer service Really disappointed!!!! I've tried calling to get in contact never picks up I've brought a ring its been over a week still waiting for it come. Never want to recommend this shop to anyone
joanne buckle (10/31/2020)
Walked in to the store with only 2 other people already being served. Waited patiently at the counter. People were walking in and getting served before us, even though 2 members of staff looked right at us. Even after saying excuse me we were here first we were still ignored. I came to collect a ring that was resized. It was resized to the wrong size, although the lady who eventually served us was adamant it wasnt and told me to take it home and try again. It is smaller than the ring I currently have do now have to go back to a store that ignores people to tell them it still doesnt fit. Am tempted to just get a refund am so unimpressed with the store
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