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New Look

Intu Shopping Centre, 205 High St, Uxbridge UB8 1LD, UK
+44 1895 819370
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Reviews
Sirisha Mahanthi (12/17/2020)
I got my best outfits here. Price range is reasonable. I'm going here again during sale ☺️
Mari posa (09/28/2020)
During previous visits the staff have been courteous and helpful. Today I experienced a real lack of customer service and a manager who in my opinion should never be in a managerial position. I made the journey to the store to return an item I had bought the previous day, as there was a fault in the stitching and a gaping hole in one of the seams. I explained this to the young lady who served me and asked for an exchange. She called over her colleague to get a replacement. His reply was "there aren't anymore" - perhaps in a 10 rather than an 8 even? I asked. No we have no more in stock. I was a little disconcerted as I had made the journey especially and the guy was adamant without even bothering to look. I took the refund and left the store quite annoyed. I returned about 10 minutes later and decided to look for myself and found a whole rail of the same item with several in my size. I took it to the counter and asked to speak with the manager, which to my surprise was the guy who had brushed me off earlier. When I questioned him, he said and I quote " well I haven't been in for three days and we get knew stock in every day - how am I supposed to know?" ...And he didn't care to check- there aren't online systems for this? I didn't even get apology!!
Elena B (12/19/2020)
Nice clothes and sales but staff could be friendlier.
Amarpreet kullar (12/16/2020)
Queues were too long. Only 2 people serving the week before Christmas
Terry Brown (12/12/2020)
Standard girly shop
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