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Boots

100 High Street, Whitton, Twickenham TW2 7LN, UK

+44 20 8894 7858

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Detailed Information

Place Types Pharmacy
Address 100 High Street, Whitton, Twickenham TW2 7LN, UK
Coordinate 51.4506,-0.3581097
Website http://www.boots.com/en/Pharmacy-Health/
Rating 2.9
Compound Code FJ2R+6Q Twickenham, UK

Openning hours

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 5:30 PM
Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 5:30 PM
Sunday Closed

Photos

Reviews

Merlyn Martins (12/02/2020)

Very poor customer service. The lady at the counter was not helpful at all. Tried asking her info abt some products, she refused to check it in the system. She asked us to make it quick. It felt like she wanted to drive us away. Not a customer focused store. They don't really know how to offer a good service.

Beenie Beensta (09/29/2020)

WORST experience ever! This chemist gave over an old prescription from my previous docs with my previous address and not my latest prescription with my new address and new docs surgery. I went back today explaining they gave me the wrong prescription the manger was not helpful but upset me and only caused an argument and stress. All I wanted was To return the wrong medicine that I received and paid for in exchange for the correct. This Boots did not want to help me or actually listen to what has happen. I have made contact with boots customer services and placed a complaint as Boots owe me a refund and an apology for causing stress instead of being helpful. The worst Boots experience ever and I am waiting for my refund!!! And yes I left the wrong prescription in the managers hands. And if they actually put time in caring for their customers they would of given the correct medicine in the first place. Poor Poor Service.

J (11/05/2020)

You have to wait outside for about half an hour before anyone hears you knocking to let you in. Also the pharmacists don't know their local customers. They refuse you OTC medication because someone came in with a similar story. If you remembered your local customers who prop up your business you wouldn't be treating customers as you do. Go to Minal pharmacy or the one next to the Halifax, small independent pharmacies who get to know you on a personal level. This Boots really let's down the Boots brand.

Derek Boulton (10/18/2020)

First class service in this little store with the staff most helpful.

Google User (08/22/2020)

fantastic store assistant but the manager Poonam is consistently in a poor mood and can be very unhelpful, ive been left withdrawing from medication due to boots not ordering prescriptions on time informing me it had been ordered when it hadn't.. also had items missing on multiple occasions.. head office are being made aware so hopefully a change is made soon.

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