Map
Detailed Information
- Place Types Physiotherapist
- Address Simpson Way, Long Ditton, Surbiton KT6 4ER, UK
- Coordinate 51.3921122,-0.3160825
- Website https://www.nuffieldhealth.com/gyms/surbiton?utm_source=google&
- Rating 3.5
- Compound Code 9MRM+RH Surbiton, UK
Photos
Reviews
Excellent local gym! This is the second time we subscribed for a membership here after living away for a while. After checking David Lloyd Club and local community gyms, we are happy to stick to Nuffield. Reasonably priced (towels included), big car park, a proper swimming pool, upgraded equipment installed this month - we have nothing to complain about. For those who like classes at pick hours naturally you have to book well in advance. For me, who prefers individual workouts, there is sufficient space for everyone. Staff is always friendly, changing rooms are big, relaxed and friendly atmosphere.
The gym is generally quite good. There's a pool, lessons etc if you want to use them too. It's very expensive if you just want to use the gym. Staff are generally pleasant and helpful. However, the administration of the gym is terrible. If you have a problem, there is never anyone responsible to speak to and emails and telephone messages never get responded to. Very poor management.
Having tried other gyms in the area, we have to say that the staff, management, and maintenance of the gym is much better than elsewhere locally. The offer of towels and parking is a small thing, but it really adds to the experience, and knowing we can have health MOTS and physio if required is really great! 5 out of 5 for Nuffield so far! :)
Avoid. Very poor value for money. Im not sure why it is so expensive and will look elsewhere in future as the gym is nothing special. During membership period facilities have closed and unavailable but continue to charge the full prices. As your contracts states this could happen to you at anytime and you may aswell find somewhere better, more reliable and cheaper unless you are happy to pay high fees just to use a pool. The opening hours also mean that if, like me you have a job, the gym/pool may be closed when you want to go or will be busy.
I have been a member here for several years and it’s going downhill rapidly. The environment is clinical and there is no atmosphere. The kitchen is often closed due to staff shortages. Terrible commercial music featuring adverts. The steam room is either too cold or too hot and staff use a towel underneath the door to control the heat as it doesn’t fit properly. I’m still a member as I enjoy swimming however I’m looking elsewhere.
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