Ascenti Physio Farringdon

I got referred to Ascenti from my car insurance as I was suffering from back and neck injuries. I am feeling much better after months of doing exercises they have told me to do. The rooms are very clean and they are very professional. I felt very comfortable during my sessions. Thank you Nehir!

Neck problems: Some good reviews on here but disappointingly, my experience of Ascenti Farringdon is that they are definitely NOT the place to help resolve your issues. With suspected initial neck strain, I was given some neck stretches to do. This made sense initially but unfortunately the issue wasn’t resolving itself and in fact, the pain was getting worse and spreading to different parts of my back. I was told that the other pains were a completely separate issue. It was never explained to me what might be causing the pain and the solution to the increasing pain was to add more of the same stretching exercises to my plan with very minimal focus on any neck strengthening or any core stability exercises to actually address any functional / postural issues. This was usually followed by a 5 minute massage before booking me in for follow up appointments in 2 - 3 weeks which involved more of the same. Rather than regular sessions that would make more sense to me, the approach appears to be to try and let nature take its course so that they can improve the scores for feedback to satisfy their partnership with Vitality. After 9 weeks of no improvement I got an MRI scan that showed a disc bulge at C5-C6 with impingement of the C6 nerve root. My consultant recommended that I continue with physio with a particular focus on neck strengthening and core stability. I went back to Ascenti armed with this new information. For some reason I had been booked in with a different physio (not sure if the original one had left as I wasn’t told) - The physio told me the information from the previous physio was that this was to be my last session due to the ‘improvement.’ She was surprised that I said there had been no improvement and that an MRI scan showed an impinged nerve and showed her the consultant letter. I was hopeful we would start to address the issues with some neck strengthening. Nope, more stretches and a 5 minute massage… It appeared she did not seem to understand the issues in the consultant letter or how to address them. I was then told that as this was supposed to be the last session, she would need to ‘apply’ for me to have more sessions and someone from Ascenti would call to book me in for follow up sessions. No-one called... which is probably a blessing in disguise. If you’re suffering from similar issues, I strongly recommend you seek out a good physio who specialises in spinal issues. Previously, Vitality worked with Nuffield Health physios who were much better at addressing underlying issues and focused on gym work using specialised equipment to help with rehab. No equipment was used over the course of the 10 weeks of sessions at Ascenti other than a massage table…

Great service, Nehir was very nice and professional, she gave me great advice on what to do at home to recover. The online platform is very helpful to see the exercises.

I went to see Ascenti for persistent neck and back pain that I had. My physiotherapist, Nehir Akmil, was great! She took excellent care of me and was really interested in my recovery and on-going treatment. I very much recommend see her for any physio needs!

Nehir was really lovely and made me feel comfortable. She was attentive and ensured I understood the process and the exercises fully.