Map
Detailed Information
- Place Types Insurance agency
- Address Unit 2, 1417-1419 London Rd, Norbury, London SW16 4AH, UK
- Coordinate 51.4089129,-0.122371
- Website https://allpropertyclaims.co.uk/
- Rating 4.6
- Compound Code CV5H+H3 London, UK
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Reviews
Excellent customer service and human relations. Went far and beyond to help. Without them, I wouldn't have been able to go through the claims process. They are transparent and reliable. Very knowledgeable and experienced in the claims process. Carried me along the whole process. I would therefore not hesitate to recommend them to anyone who might need their services.
I was helped through the entire process.
Any questions I had were answered rapidly.
Very professional helpful service.
I highly recommend All Property Claims
Great service. I have used All property claims on two occasions and they have always delivered. Excellent customer service.
After a house fire we had to vacate our property and did not know when we could return. We encountered substantial difficulties with the loss adjuster assigned to our case; we felt exploited and unrepresented in an extremely difficult, stressful and bewildering situation.
We were very lucky to be directed to All Property Claims and are glad to have had them on our side. They explained the entire insurance claim process for restoration and with a lot of experience they were able to act as our mediators with the insurance company and the loss adjuster.
From the outset, they made it clear that, as a company, they must make money from handling claims. However, the benefit of recruiting them far-outweighs the option of going alone. They are able to negotiate a reasonable, mutually acceptable arrangement between the claimant (us, here) and the insurer, ensuring that the claimant benefits as much as possible. Their profit is derived as a proportion of the benefit to the claimant, so their company is dependent upon them maximising the benefit to the claimant.
It is clear they are well-established and have deep knowledge of the insurance, claims and restoration industry on all levels. They are trustworthy and transparent. I would say that I hope anyone reading this never has to need their help because, in that case, you’ve suffered a horrible incident. However if you are in this situation, choose this company; they are safe, caring and professional.
I have been going through the pain of dealing with my insurer and obtaining estimates following leak-related damage and really liked these guy's hook of taking the hassle out of the whole process.
Unfortunately for me, they decided not to undertake any work because the job was deemed 'too small'. You would have thought that any type of work is good work, but maybe I don't understand their business model or the intricacies of how insurers work.
The office staff came across really nice and dealt with me very professionally, however the gentleman who inspected my property (Moez) had a very cold and matter-of-fact demeanour about him. This is something for him to work on in future I guess.
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