Western Jewellers

I was not impressed with the demeanour of the older Indian lady. She was not truthful in her dealings with us. I do not recommend and will not be back again. I don’t trust that their gold is genuine - please make sure you get it checked and take in your own weighing scales and gold testing equipment. If you do go then avoid the older lady at all costs and take an independent gold expert with you.

We received very bad service here. My wife went in to get a thaali but came out with a very negative view. The older lady there who seems to be the boss and wears a sari treats customers like dirt. She needs some lessons in customer service and honesty and integrity. I won’t recommend this place to anyone.

Do not sell your gold here. Go to Minar jewellers and H&T pawnbroker for a fair price. When I told them I am a doctor in the nhs they kept saying I must have lots of money so I shouldn’t have a problem paying more money for each gram of gold. I will never come back again.

We are very grateful to Western Jewellers for recently going above & beyond (in the midst of a pandemic!) to make the perfect thaali for my sister’s wedding and get it safely delivered internationally. That’s two generations of happy customers across 20 years now. Thank you so much WJ & Raj for always being so incredibly helpful, prompt and reliable!

DO NOT SELL YOUR jewellery here. They offered me £1,900 which was less than half of what other places offered me. Minar Jewellers in Tooting offered me more than £3,800 for the same!! H&T Pawnbrokers In Tooting matched Minar jewellers price as well. A pawn shop in Weybridge also offered similar price. How could Western Jewellers offer less than half the price?! You should always do business in a decent manner with respect and honour. Not like this. IF YOU WANT TO SELL YOUR GOLD PLEASE CHECK WITH OTHER JEWELLERS AS WELL. CHECK WITH MINAR JEWELLERS AND H&T. DON’T JUST CHECK WITH ONE PLACE. Some other jewellers in Tooting also offered me a rubbish price but no one as low as £1,900 hahaha. Reply to Management’s Reply: Thank you for replying. We visited on 29 July 2020 in the afternoon. Please check your CCTV for confirmation. I am surprised you think it is far fetched when that is exactly what we experienced. On that day we had been to two stores in Tooting before we came to yours and we were offered £3,800 at both places. We then came to your shop and after much understandable testing etc we were offered £1,900. We explained to the lady that we have been offered £3,800 within the previous two hours but she started saying things in a different language to her colleagues to explain why she wouldn’t budge from her valuation. The disparity in Tooting, and more broadly across the country, is huge depending on the shops you sell gold so I completely disagree with your statement that all gold shops in Tooting are competitive. For example, two shops in Tooting offered us £3,800, one shop offered us £2,600 and yours offered us £1,900. Although you own a jewellers I can only presume that you, understandably, have no experience in selling gold in Tooting. My advice to all people who are selling gold is to make sure you get at least 5 quotations from a variety of different jewellers. As has been proved by my experience if we had accepted the ludicrous £1,900 offer we would have lost out in £1,900!!