Map
Detailed Information
- Place Types Shoe store
- Address The Ashley Centre Unit 57 Ashley Shopping, Epsom KT18 5DB, UK
- Coordinate 51.3322033,-0.2696502
- Website http://www.jonesbootmaker.com/
- Rating 3.9
- Compound Code 8PJJ+V4 Epsom, UK
Photos
Reviews
Purchased some good quality leather Gabor boots. Not cheap but that's what you pay for good boots. Am hoping they will last a long time so worth the expenditure if they do. Staff were very helpful and I felt like I had a personalised experience. Am happy to buy from Jones again.
Whole shopping experience ruined by one staff member who treated us very condescendingly and tried to sell us the more expensive option at all times, being very pressuring and manipulative and then trying to sell us extras by making us feel like fools if we didn't buy them.
Other lady on shift was quite nice, but seemed her opinion was just overlooked by her colleague. Expect a really uncomfortable experience if said staff member is around.
Emma was so helpful with trying to find shoes for a groom. Really considered the colour and style and wasn't too pushy about buying something that didn't work. Highly recommend.
I went there today Jones Bootmaker in Ashley Center Epsom and I have to say the shop manager was very rude and unhelpful! I wanted to buy shoes but because of the manager rudeness was putting me off of buying.
I suggest the shop manager needed to take the customers service course before she enter to this job. I won’t going back in there again as service is awful! 👎
Complete madness you can't try on a pair of shoes only one at a time so you can't walk to see if they are comfortable as you have to have a pop sock on and only one per customer staff had no common sense and rude
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