Map
Detailed Information
- Place Types Shoe store
- Address 12 Clarence St, Kingston upon Thames KT1 1NX, UK
- Coordinate 51.410812,-0.3046758
- Website http://www.footasylum.com/
- Rating 3.7
- Compound Code CM6W+84 Kingston upon Thames, UK
Photos
Reviews
Unfortunately I can't tell about good experience with them.
A month ago I bought there a trainers as a school shoes for my daughter for 30£.
After a month wearing it at school, she is in Year 5, the sole starts came off in several places.
So I came back to the shop, but stuff told me it's a normal. The Footasylum not a best brand and we have bad care about the shoes.
So they said they can't help me with it.
Like that.
😞
Didn't catch the staff members name. However, when purchasing some socks a customer in front of me paid for his goods and was offered a receipt to he kindly declined saying no thank-you and left, once he was gone the staff member mimicked his accent due to him being foreign and i was disgusted. The other member of staff next to the one who mimicked the man knew i wasn't impressed and gave me an awkward smile. Not happy at all customers should not be made fun of when purchasing from the store. It was not funny however the staff member seemed to find it yet she was the only one laughing. Won't be returning and would've asked to speak to a member of management however doubt they would've done anything
Had to exchange some trainers from Christmas and had no receipt. Staff were really helpful and exchanged no problem. All staff are really friendly too.
Met two lovely girls here when I came in to collect an order with my kids! Good customer service is always very much appreciated!
There's this girl who works here yeah. She's so fit that I don't need to work out and as you can see I'm buff.
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