Map
Detailed Information
- Place Types Shoe store
- Address 16-18 Clarence St, Kingston upon Thames KT1 1NX, UK
- Coordinate 51.4108331,-0.3046177
- Website https://stores.footlocker.co.uk/en/kingston-upon-thames/16-18-c
- Rating 3.7
- Compound Code CM6W+85 Kingston upon Thames, UK
Photos
Reviews
The worst experience of my life!!!!! NEVER EVER GO THERE
I have to say I have bought many sneakers in my life and I have seen bad customer support, but by far the worst customer service I have ever seen. I bought a pair of sneakers of size 10 ,online in the shop, from this place and I asked for delivery. Delivery was late, They did not notify us when it is going to come. It never arrived. we went to the store for the sneakers and then they told us it is going to take 2 days AND WE HAVE TO COME AND GET IT. Then after we got the sneakers ,with a MASSIVE delay, they WERE DIFFERENT SIZES. one of them was size 9.5 and the other was size 10. It was absurd so I took it back to change it BUT THEY WOULDN'T TAKE IT BACK. we still had the receipt and everything but they still insisted that it is our fault and did not refund us.
I cannot recommend them less. Horrible experience and horrible customer service.
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