Map
Detailed Information
- Place Types Pharmacy
- Address 106 Holland Park Ave, Notting Hill, London W11 4UA, UK
- Coordinate 51.5069175,-0.2072776
- Website http://www.hillcrestpharmacy.co.uk/
- Rating 3.7
- Compound Code GQ4V+Q3 London, UK
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday 10:00 AM – 5:00 PM
Photos
Reviews
Unhelpful and dismissive staff at the prescriptions section. It was the first and definitely the last time I bought my prescription medicine there.
1) the pharmacist gave me a generic anti-epilepsy medicine instead of a branded one without even asking me what medicine I had been taking before. Changing anti-epilepsy drugs can be tricky and even dangerous.
I know he dispensed according to the prescription but he could have warned me at least. I would have gone to another pharmacy.
2) the pharmacist didn't enclose PATIENT INFORMATION LEAFLET which is mandatory.
3) they refused bluntly to source my second medication which was "out of stock due to manufacture issue". Well I went to another Notting hill pharmacy where the pharmacist had no issue ordering medication for me.
Deeply disappointing and frustrating.
WARNING - do not buy their COVID-19 Travel tests. You will certainly not get you results on time. 48 hours after we dropped off ours we still dont have anything form them. We have to go and ask for refund now for all 5 tests kits! They are using a lab called Medicspot which seems to be a total scam. STAY AWAY!
We purchased a COVID 19 Travel test from Hillcrest supplied by Medicspot & Chemist guaranteed the results back by no later than 11pm Thursday 10th Dec.
The tests never arrived until almost midnight, leaving us very anxious. We could not sleep or relax, which has resulted in not a very nice start to our holiday.
We did call in at 7pm on Wednesday 9th around 7pm and waited 58 minutes for the call to be answered and were informed everything was in place and the swabs were in the lab and would receive the results no later than 11pm on Wednesday 9th. This never happened. Go on TrustPilot and you will see many similar stories. I would suggest using Axiom test only £100 and test results back in a few hours.
All the above mentioned was upsetting and caused loss of sleep and wasted time.
The most sanitary and hygienic pharmacy in the area, have been going to this pharmacy for over 5 years now and the customer service is excellent and they are very understanding and helpful with the matter at hand. Professional service would 100% recommend.
Always helpful, and always nice people working there, never have any problems, quality staff there. They look after your very well. Thank you and god bless you guys.
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