Map
Detailed Information
- Place Types Local government office
- Address 6 Brixton Hill, Brixton, London SW2 1EG, UK
- Coordinate 51.459789,-0.1169064
- Website https://www.lambeth.gov.uk/places/brixton-customer-centre-lambe
- Rating 2.6
- Compound Code FV5M+W6 London, UK
Photos
Reviews
Kafka would be proud. Made an appointment online, no instructions as to where to go or whom to present to. Asked an employee hovering near front desk, was told to join a queue, queued for 45min - therefore missing my appointment - then was seen and told I had missed my appointment. Was informed i should have waited in an unspecified, unsigned area next to the queue and listen out for occasional calls for customers with appointment (none during my 45min in the queue) and could now not be seen after the current customer, as lunchtime was rapidly approaching. Thanks very much
No way of contacting them to ask a question, or at least no way of getting an answer. No one replies to the webforms despite "Aiming to reply within 10 days". Even the call centres don't have a number for them, so can't transfer you.
Booked an appointment for parking, waited around for half an hour before they told me that all of their systems were down, so they couldn't do anything. Had taken half a day off work for that. They took my details and said they'd phone me when it was back up but ever did.
It seems like this kind of experience is pretty universal, as everyone who has given a 5 star review suspiciously name-checks an individual employee.
Had to call into book an appointment but was refused by Naomi who I spoke with. She was incompetent and could not answer any of my questions and than hung up on me whilst middle of conversation.Very rude!
I suggest the management look into who they hire and train them correctly or at least to a good customer service standard.
Some of the staff are very rude, unprofessional , unhelpful and will look down on you especially Carmen Manning . I have recieved the worst customer service! They should remember that one day they may also need help from someone.They don't deserve any stars .
So bad service and embarrassing
Similar place
KBSPC, The Village Hall, Southmoor, Abingdon OX13 5BY, UK
+44 7908 472827
http://www.kbsparishcouncil.org.uk/
Unit 4 Nabbscott Farm, Lower Dicker, Hailsham BN27 4BB, UK
+44 800 170 1515
http://www.saturn-ev.co.uk/
11 Highfield Rd, Horam, Heathfield TN21 0ED, UK
+44 1323 870212
http://alfristonparishcouncil.org.uk/
4 Yeomans, Ringmer, Lewes BN8 5EL, UK
+44 1273 813928
Unknown
2 Anglesey Ave, Hailsham BN27 3BH, UK
+44 1323 442054
Unknown
68 Northfield End, Henley-on-Thames RG9 2JN, UK
+44 345 241 2489
https://www.oxfordshire.gov.uk/residents/community-and-living/b
The Old Rectory, Lower Park, Bewdley DY12 2DP, UK
+44 1299 405359
Unknown
39 Sandbourne Dr, Bewdley DY12 1BN, UK
+44 7775 741029
Unknown
35a Kidderminster Rd, Bewdley DY12 1BU, UK
+44 1299 666144
https://paxfirecontrol.com/
3 Black Moss Ln, Scarisbrick, Ormskirk L40 9RN, UK
Unknown
Unknown
45 Burscough Rd, Ormskirk L39 2XE, UK
Unknown
http://neurologynw.com/
Malthouse Business Centre, 48 Southport Rd, Ormskirk L39 1QR, UK
+44 1695 570094
https://www.rosiecooper.net/contact/
10A Station Approach, Ormskirk L39 2YN, UK
+44 1695 580490
Unknown
52-54 Charter House Derby Street, Ormskirk L39 2DF, UK
+44 300 123 6705
http://www.lancashire.gov.uk/births-marriages-and-deaths/find-a
52 Derby St, Ormskirk L39 2DF, UK
+44 1695 577177
https://www.westlancs.gov.uk/
Town Ln, Southport PR8 6PN, UK
+44 1704 704240
Unknown
82A High Park Rd, Southport PR9 7QL, UK
+44 151 324 4992
http://www.expertlanguages.com/
Unit 6, Holland Business Park, Spa Lane, Lathom L40 6LN, UK
+44 1695 50658
http://www.sepltd.com/