Geox

Very good quality shoes. Staff need more training about baby shoes, only 1 member of staff was knowledgeable, the rest waited for him to finish and come to help! Not viable when you're in a rush!

I am grateful with the staff for helping me find the perfect pair of shoes! They brought me many options so I could choose the one that best suited me!

Amazing customer service, the lady was very patient and succeeded in helping me find the right pair. 🤩 Thank you very much!

Best team on site and my personal favorite place for shoe shopping!

This day (05 January ) i went to Geox High Street Ken to complain about one pair of shoes which i have bought ( it happened 1 year ago) and the sales assistant Daniela was very in relation of my issue and since then she has tried to do her best in order to be kind to me. She worked hard in order to find out the duplicate of my purchase and she asked help to her manager in charge ( Mr Emanuelle), who kindly has done his best to satisfied my issue. Both have worked out to get what was necessary to get the duplicate of my purchase. My shoes has got a fault on fabric and the Manager said to me that i could choose another pair of shoes in order to replace the ' faulty ones ' and this was i decided to do. Meanwhile, my wife was with me and she has decided to buy a pair of shoes to her grandson and we left the shop very happy with this treatment and all of this story just to give a big Thankful to this Manager and his team who are very professional and look to the costumer as they must look. Thank You so much Emanuele and Daniela. For the last but not the least, I must say that we went to Geox shop saturday 4 January around 5pm in Kings Road in London, and we complain about the same situation and the sales assistant an Manager ( unfortunately i do not their names!!!), simple did not care about and they did not do anything in order to find out or even minimise the issue. Very bad costumer service indeed!!!! Antonio Dias & Paula Santos