Map
Detailed Information
- Place Types Shoe store
- Address Weekend, Westfield Shopping Centre, Ariel Way, Shepherd's Bush, London W12 7GA, UK
- Coordinate 51.5063675,-0.2189921
- Website https://www.houseoffraser.co.uk/WestfieldHOF-store-2057
- Rating 4
- Compound Code GQ4J+GC London, UK
Openning hours
- Monday 11:00 AM – 8:00 PM
- Tuesday 11:00 AM – 8:00 PM
- Wednesday 11:00 AM – 8:00 PM
- Thursday Closed
- Friday Closed
- Saturday Closed
- Sunday Closed
Photos
Reviews
I recommend this place. Very nice service and good Price :-)
Absolutely appalling experience. I'd like to name the most unprofessional staff members there - MAGGIE ('MANAGER' OF THE BEAUTY HALL) and DINO (SENIOR 'MANAGER'). I was treated abusively by the shop doorman at 4.11, who attempted to deny myself and other women entry on 4.11, despite us arriving within the relevant store hours. House of Fraser have breached my statutory rights by refusing to refund me for a faulty goods that were purchased that same day. I presented the receipt/same day proof of purchase and faulty item,and they gave a myriad of bizarre excuses to avoid refunding me. A few examples 'they don't understand how the item works' (it was an easy to use product, and they could have read the enclosed instruction manual?!). I need to speak to a different store's HOF manager, they are closing in 15 minutes and don't want to review the issue, and the list goes on. DON'T WASTE YOUR MONEY HERE.
Has lovely things. I especially like the home department, which I find very good for presents.
Very poorly laid out branch of this store, the john lewis is far superior to this. this branch is a prime example of why house of fraser is struggling. wont be long before it's closed i'm sure.
Great place. Good value for money and cheerfully helpful staff.
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