Map
Detailed Information
- Place Types Laundry
- Address 13 Lee High Rd, Lewisham, London SE13 5LD, UK
- Coordinate 51.462291,-0.0084221
- Website https://www.brookbank-drycleaners.co.uk/
- Rating 3.3
- Compound Code FX6R+WJ London, UK
Openning hours
- Monday 8:00 AM – 6:30 PM
- Tuesday 8:00 AM – 6:30 PM
- Wednesday 8:00 AM – 6:30 PM
- Thursday 8:00 AM – 2:30 PM
- Friday 8:00 AM – 6:30 PM
- Saturday 8:00 AM – 6:30 PM
- Sunday Closed
Photos
Reviews
Great customer service and the best quality of cleaning
I had really bad customer service here. I had dropped off a dress that needed dry cleaning before a wedding. I had gone to pick it up during advertised open hours on the Friday before the event only to find the shop closed. I called later that day to check they would be open on the Saturday at the advertised time and was assured they would be. I was therefore very frustrated to find them still closed the following morning at 8.30am. When I was finally able to pick up the dress (after the event for which I had needed to find an alternative outfit at the very last minute) the man was incredibly rude and entirely unapologetic. There are much more reliable (and friendly!) dry cleaners in the area so I will not be returning.
The bloke that works there makes you feel like he's doing you a favour, and your dry cleaning is a massive inconvenience. Also takes him almost a week to dryclean a suit. Unfortunately there aren't any other dry cleaners in Lewisham centre.
I didn't even want this place to touch my clothes. Appalling attitude from the off and made to feel as if I was dropping off my clothes at a prison laundry unit. Not much more to be said really just very rude.
Worst experience ever. I've taken there a dress and when I went there to pick it up,I've been told by the owner that he didn't know what happened to it and that it might have been handed to another customer.
If you want to have your clothes back,avoid this place.
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