Map
Detailed Information
- Place Types Pharmacy
- Address 220 Norwood Rd, Thurlow Park, London SE27 9AQ, UK
- Coordinate 51.4382975,-0.1060462
- Website https://www.osbonpharmacy.co.uk/
- Rating 3.6
- Compound Code CVQV+8H London, UK
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
I don't know who was the boy answering the phone but he was rude, without attitude, without encouragement, without wanting to help and saying goodbye as if it bothered him. 26 second call. 10 a.m. It's early and Monday for everyone.
Always helpful and understanding here!
Don’t even have the basic, digging in a massive mess of a shelf to find any, and then just forgetting about you as they haven’t find that basic thing you’re looking for; with no notion of politeness whatsoever.
Seriously how such service/business related to health can even exist..
I have been coming here over a year and a half but since change of phamracist I won't be going back. Service is slow and the pharmacist is very rude and patronising. He refused to answer any questions about my prescription, refused to even tell me what medicine the doctor had prescribed me, and would not hand over my prescription until he had lectured me that I should trust my doctor and not ask questions. This seems insane, in my experience the pharmacist is there to answer your questions about the medicine and how to take it safely. At one point he refused to speak, just staring at me without breaking eye contact while his colleagues and other customers looked on. It's not acceptable and I won't be returning.
Since this chemist changed ownership, their customer service has gotten extremely bad. They refuse to give refunds when you buy an NHS PPC and backdate it, as is your right. They are dishonest about their NHS affiliation, PPC, and refund information and refused to ring NHS BSA to get the correct information, clarify things, or be helpful. This is a huge violation of community wellbeing.
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