Station Pharmacy

Lovely little pharmacy, been using it for eight years

Have been using this Pharmacy for 25+ years and Mr. Logan has always been helpful & kind to me. I would not use any other Pharmacy.

Unprofessional and rather rude member of staff: At my first visit I came in with a voucher from a non- smoking clinic for medication- the pharmacy has charged me a prescription fee (they should not have done this). Afterwards,I found out from my non- smoking consultant, that I was not supposed to have been charged for this as it it a voucher and not a prescription (and double checked this with Lewisham hospital). I then went back to the station road farmacy and explained this to one of the staff who responded by saying that it is probably the case that with no smoking medication one pays for some weeks and not the others (this sounded a bit odd) but said she will check this with her manager and get back to me. I left and haven’t heard anything for almost a month after which I decided to go back (in meantime triple checked the same issue with another pharmacy who are completely aware of the non paying vouchers). This happened today (3rd visit): same pharmacist I dealt with previously said that she has spoken to the manager who apparently assured her that they charge for all the orders. As I repeated that I wasn’t supposed to have been charged (also showing her the picture of the voucher I brought in first time) she interapted me by exclaiming that ‘hasn’t got time for this’ ,reaching for the till and taking out the amount of a standard prescription and then quite rudely saying ‘bye’ whilst handing me the money. I have not experienced anything like this for many years, if ever. Very disappointing and unprofessional

Very nick

Always helpful and very friendly assistance