Map
Detailed Information
- Place Types Veterinary care
- Address 224-228, Railton Rd, Herne Hill, London SE24 0JT, UK
- Coordinate 51.4527312,-0.1023262
- Website http://brockwellvets.co.uk/
- Rating 3.9
- Compound Code FV3X+33 London, UK
Openning hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 8:30 AM – 4:00 PM
- Sunday Closed
Photos
Reviews
We have been using this vets for 13 years and have nothing but kind, considerate professional service from them. When we lost our dog earlier this year they were very sensitive and made a difficult experience as easy as possible. All the vets are very good and the vet nurses and assistants so clearly love animals and are friendly and helpful.
Brockwell Veterinary Surgery & Pet Store always take great care of our turtle, Hermes. They are professional and give great advice and all the staff clearly love the animals they are looking after. I have 100% trust in the team there.
Excellent service. Highly recommended.
We have been with Brockwell Vets for over 8 years now and have been extremely happy with the service provided. They are professional, friendly and very caring. Appointments are always available on short notice even in emergency situations which we actually had few times and our cat was seen on the day. Upon arrival for our appointments we have always been given options on the medications and treatments our and their costs before proceeding further. They also offer great variate of toys and treats for all types of animals at reasonable costs. Would highly recommend to anyone.
Overcharged us, kept us waiting an hour when we had booked appointment, zero customer service and empathy, gave advice which led to cat pooing outside litter tray 2x until we went back to how it had been previously.
We will be looking elsewhere. We are new pet owners and need to trust our vets not think they don’t care and just want to make as much money from us as possible.
It’d be zero stars if that were possible!
Always had a good service, very professional and kind. My only complaint is that I had to put my cats to rest. She was 18 with a tumour. She lost so much weight she couldn't survive an operation. I was obviously distressed.
However, I was asked in the same breath about cremation, home burial, etc. I had to stop them right there. I told them to give time to digest what's happening & I will get back to them. I made my arrangement 2 days later.
Can I just say that our pets are part of our family. Please give us the option to discuss now or later without feeling rushed. Other than that I would give you 5* +. You will always be my vet.
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