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Detailed Information
  • Place Types Laundry
  • Address 172 Tudor Dr, Kingston upon Thames KT2 5QG, UK
  • Coordinate 51.4267211,-0.2985007
  • Website Unknown
  • Rating 3.2
  • Compound Code CPG2+MH Kingston upon Thames, UK
Openning hours
  • Monday 8:00 AM – 6:00 PM
  • Tuesday 8:00 AM – 6:00 PM
  • Wednesday 8:00 AM – 6:00 PM
  • Thursday 8:00 AM – 6:00 PM
  • Friday 8:00 AM – 6:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday Closed
Reviews
nehx (09/22/2020)
I have been using this dry cleaner for years. The customer service is great. They are always pleasant and helpful.
Alan Taylor (05/10/2018)
Very poor. They replaced a faulty zip in a Harrington jacket in December 2017.at a cost of £20.The first time I wore the jacket was in May 2018 and found the zip faulty so took it back to the shop. Despite their complaints about the time lag and that the previous owner of the shop had done the repair (which I doubt) they agreed to repair the zip but upon collection they charged me £10. Reluctantly I paid what they asked. That evening I wore the jacket and the zip broke. Again I returned to the shop and after a little persuasion on my part they agreed to make good their bad repair. Upon returning to collect they had replaced the zip with another and had the front to charge me a further £10. Needless to say I wasn't pleased and asked to see the manager. The young Thai explained he couldn't oblige as he was on holiday for 3 weeks. After a heated discussion in which I threatened to complain to anybody who would listen i reluctantly paid the £10. Resulting in an overall charge of £40. Needless to say I will never again use this shop and advise anyone contemplating using their services to think again.
kevin Reynolds (05/26/2018)
They either Lost, ticketed incorrectly or had stolen an expensive suit jacket, that was needed for my wife’s mums funeral. They Would take no account instead they claimed that my wife’s jacket was a tatty old coat. The person in the shop would not apologise, or accept a mistake had been made. We asked for the management and it was refused, we have no chance of any compensation and no recourse whatsoever. My wife even phoned the local police for advice which was no help stating it’s our word against theirs. We will steer well clear of this business in future and only use reputable dry cleaning that is aligned with a governing body.
Leona Kadir (08/10/2017)
I took a wool and alpaca topper and a wool duvet for cleaning. Both were shrunk by several inches. The Afghani man in the shop was not able to help me - but phoned his boss who was not available to speak to me. The are both now unusable and Tudor cleaners refused any compensation. I am now over £300 out of pocket for two items I cannot use anymore. This shop is not a member of a trade organisation so I will have to pursue my compensation through the court. Beware of them as they aren't interested in helping when they mess up
Sandeep Dudhane (05/02/2019)
Professional yet cheap service
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