Home United Kingdom England Installsure (formerly GGFi)

Installsure (formerly GGFi)

40 Rushworth St, London SE1 0RB, UK

+44 20 7645 3744

Map

Detailed Information

Place Types Insurance agency
Address 40 Rushworth St, London SE1 0RB, UK
Coordinate 51.5010273,-0.101272
Website https://www.installsure.co.uk/
Rating 1.4
Compound Code GV2X+CF London, UK

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

julie lane (11/26/2020)

over the past month, I have been emailing weekly to get an update on our claim. still no response. appalling customer service. how many people actually work here? I know there is a pandemic on but come on installsure, respond to your customers.

Justin Gardner (09/24/2020)

This business is unbelievable. I called them to discuss the terms and conditions of the insurance product I had been sold (I had been sent a one-page insurance certificate but no terms and conditions) and I asked during the call about an aspect of the terms and conditions. The company representative became rude and loud and kept speaking over me to stop me asking the question I wanted to ask. When I finally managed to get a word in edgeways, the representative said that she did not have access to the terms and conditions of the products that they sell (something that is either not true or is unfathomable as a way to run your business) and when I suggested to her that this was ridiculous, she put the phone down on me. To be fair, I then spoke with Neil who was very helpful.

Sarah Bennett (01/05/2021)

Totally unprofessional, never answer their telephones, website asks you to submit a claim online using their portal which they then ignore for 21 days. Please be very wary of using this broker and find someone who will actually support you when you have windows installed, which are covered by a 10 year guaranteed but then the glazier goes bust, only wish I could award them zero stars as even one is too much

James Brigham (09/30/2020)

Needed an IBG provider for my Fensa registration. Was not cheapest fee per job, but went with them as there was No mention or statement of any other fees in application, or in the terms and conditions. It was not until id paid by vetting fee and got approved that they decided to slip into the contract a £15 per month none use fee. Sly, deceitful & miss leading. I would not have used them if they stated this in the first place. Despite me telling them this, all in got was "we'l make sure it doesnt happen again"... and theyve still not updated there payable fees or terms on the website. Deception.