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Office

UNIT 41 Southside Shopping Centre, Wandsworth, London SW18 4TE, UK

+44 20 8874 0033

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Detailed Information

Place Types Shoe store
Address UNIT 41 Southside Shopping Centre, Wandsworth, London SW18 4TE, UK
Coordinate 51.4548518,-0.1938227
Website http://www.office.co.uk/
Rating 3.5
Compound Code FR34+WF London, UK

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Reviews

Nicolette Bell (08/26/2020)

The cashier was very unfriendly. I couldn’t decide on two shoes so I was laughed to myself and she made a comment and said “Your laughing just makes it worse” and if you are in customer service you should be friendly, patient, accommodating and help the customer decide instead of making a mean comment. I would suggest to the manager to make her work in the storage instead if she doesn’t have the patience to deal with customers.

Violett Morris (12/31/2019)

Friendly helpful staff with a quick swift service

Jane (09/08/2019)

Great shoes but the customer service was bad, and it’s the case in almost all the office shops I visited in London. It always take half an hour to try on 2 pairs of shoes and the staff just doesn’t look happy to serve the customers.

Mireille Toyn (03/28/2019)

From experience I knew that Office stores get very busy and it is often hard to get good customer service, so I decided to go at an off peak time (2pm). There were two customers (other than me) in the shop and there were two store workers. The younger worker was very helpful, the more senior worker was very rude and didn't want to serve any of us customers as this was the "other colleagues job"... ? It took 30 minutes for me to try on three shoes. All customers were getting annoyed at the lack of help from the senior worker, when it clearly was a big demand for the younger colleague. Definitely not going back to Office. I repeatedly have bad customer service.

Carmen (02/23/2019)

Great selection of shoes unfortunately didn't have the size I needed this time but generally a good place to buy some really nice shoes, boots and trainers.

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