Home United Kingdom England Enterprise Rent-A-Car - Park Lane

Enterprise Rent-A-Car - Park Lane

Q park, Car Park, Park Ln, London W1K 7AN, UK

+44 20 7706 7007

Map

Detailed Information

Place Types Car rental
Address Q park, Car Park, Park Ln, London W1K 7AN, UK
Coordinate 51.5093629,-0.1566543
Website https://www.enterprise.co.uk/en/car-hire/locations/uk/london-pa
Rating 3.5
Compound Code GR5V+P8 London, UK

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Mathias Scholze (11/04/2020)

I rented a vehicle in August 2020. I arrived to the location at my scheduled time (with many luggage at the heatwave in august 2020) - only to be informed that the vehicle I reserved was not there. After a long discussion the guy gave me an other vehicle - naturally the a higher price. But the "best" thing is, after the hire time they want money for supposedly damage of the glowbox (195 Pound!). There was´nt a damage! NEVER AGAIN Enterprise! Supplement: After a repeated correspondence with several units Enterprise gave me now a refund. They accepted that the reason for the damage was not my behavior. But the problem with the missing car that I have booked is remains - therefore I can not give 5 stars.

Dan ross (10/29/2020)

Book a medium sized luxury car then they tell you it’s not available and switch you to a small budget car. Evasive and rude service. Avoid!

Vic Munoz (02/13/2020)

I rented a vehicle in October 2019. I arrived to the location at my scheduled time only to be informed that the vehicle I reserved was not there. And they were not certain when it would arrive that day. They offered me a partial refund for the inconvenience which at the time I thought was reasonable. It’s now February 2020 and I have yet to receive ANYTHING from Enterprise. Completely unacceptable. I’ve emailed them numerous time, emailed the “care” email address which responded to people’s negative reviews. Nothing. When they mess up, they won’t honor their promises.

Mark James (11/30/2019)

Great location, underground on Park Lane outside the congestion zone, fast, friendly and efficient staff. Best for middle to upmarket cars. National rental cars too, Emerald club is well worth it. I’ve rented over 20 times. Mercedes, Porsche, Mitsubishi PHEV SUV, Vauxhall Insignia.

Afzal Deshmukh (03/26/2019)

Great service, easy to find and reserve. The manager Dawn who helped us was very accommodating and found us the type of car we were looking to rent for a long weekend away. There was a minor delay caused last minute by another customer returning the car to a different location( to be clear not an enterprise error) but she was able to find us a suitable replacement very quickly and also provided appropriate resolution for very little inconvenience caused. Communication during the entire experience was excellent and clear with regular follow ups to prior reservation and after booking and return. Would most definitely recommend this branch of enterprise. Overall a 5starvery well managed experience. We would happily rent again and recommend family and friends.

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