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Budget Car Hire

Marriot Hotel, 134 George St, Marylebone, London W1H 5DN, UK

+44 344 544 4214

Map

Detailed Information

Place Types Car rental
Address Marriot Hotel, 134 George St, Marylebone, London W1H 5DN, UK
Coordinate 51.516409,-0.163781
Website https://www.budget.co.uk/rental-locations/marriott-marble-arch?
Rating 2.6
Compound Code GR8P+HF London, UK

Openning hours

Monday 8:00 AM – 4:00 PM
Tuesday 8:00 AM – 4:00 PM
Wednesday 8:00 AM – 4:00 PM
Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Burt Grinstead (10/13/2020)

NO STARS! DO NOT USE THIS COMPANY! We returned our car to the wrong location by accident. When dropping off, they didn't tell us we returned it to the wrong rental place. We, the customers, realized we had returned our car to the wrong place on our own. Five minutes after we dropped the car off, we walked back to the Avis/Budget center to either take the car back and go to the other location (which was twenty minutes away) or work out some other solution. Instead of providing any help, they said they closed our account and charged us £130 for a "one-way fee". We asked to dispute this fee, they said it was too late. We called to dispute this fee. They didn't try to help. Instead, they offered us £20 off our next rental and when we continued to try to pursue any sort of refund they hung upon us. I'm never using this company again, and I hope nobody else does. I never write reviews, but this was a terrible experience and really shows that this company doesn't care about the customer.

Tim O'Riordan (01/27/2020)

First time using budget car rental and i’m extremely disappointed with their lack of customer service, a week and a half after I returned the car I’m contacted by email with a bill for £101 for scratching the wheel rim. Why did they not just call me the day that I dropped off the car was instead of this nasty email. I would use this company again & would encourage anyone hiring a car to AVOID!!!!

Emil Schreiner (11/18/2015)

Experience was good, look for the unmarked office in the lobby of the hotel. A very convenient location for after-hours drop-off as the hotel has underground parking and front desk staff.

Mel Andrews (07/20/2017)

PUBLIC WARNING - AVOID THIS COMPANY - THIEVING CON ARTISTS!!! Disgusting company! STOLE £300 from me when I was 8 months pregnant. Said it was for extra insurance I'd agreed to. The signature strip for my approval remains unsigned & unapproved! I paid by Amex that already had that insurance. I've never approved USA insurance. Absolute CON ARTISTS - go somewhere backstreet & cheap - you'll get better service & more humanity!