Map
Detailed Information
- Place Types Car rental
- Address Winchester House 259 269 Old Marylebone Road, Off Edgware Rd, Marylebone, London NW1 5RA, UK
- Coordinate 51.5181406,-0.1668627
- Website https://www.practical.co.uk/locations/england/london/marblearch
- Rating 3.3
- Compound Code GR9M+77 London, UK
Openning hours
- Monday 8:30 AM – 6:00 PM
- Tuesday 8:30 AM – 6:00 PM
- Wednesday 8:30 AM – 6:00 PM
- Thursday 8:30 AM – 6:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday 8:30 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
Poor service.
Complete Scam - AVOID!!
I had the miss fortune of booking a car through Nationwide Van Rental, and being provided the car by Practical. I booked a van for month trip to France and the day before departure, Practical called me asking for a 750 pound deposit to be paid by bank transfer as their card machine was not working.
I managed to call Nationwide, explain how dodgy this was, and in the end and miraculously I managed to pay a 500 pound deposit with my card to Practical. The car rental was from the 24th of July until the 24th of August and so almost 3 months later, I don't have my deposit back and have been unable to speak to anyone at Practical. Nationwide has been as useless and so now my Bank is investigating to repay the money of the deposit. UNREAL that this can be allowed to happen without consequences....They shouldn't be allowed to operate. Thieves!
The staff at the Marble Arch branch made the entire car rental process a dream and I will definitely be making them my first choice for car hire in the future.
Let down twice by these people. Firstly we were told that the vehicle we booked on via the internet was now not available due to previous renter having COVID. Then the phoned 20 mins before we were supposed to pick up another vehicle that the engine wouldn't start and they could offer no alternative. Totally ruined our weekend.
They deserve no star at all. There is on options so I give one star. Customer service is very very bad. They lure customers and tack there money, so when you rent a car please check properly. And don't give your credit card details. They are thief. Mr. Reza , one middle age guy from Middle East and one ung guy from East Europe. They all are thieves
and rude .
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