Map
Detailed Information
- Place Types Insurance agency
- Address 53 Mortimer St, Fitzrovia, London W1W 8HR, UK
- Coordinate 51.5176994,-0.1395206
- Website http://www.bupa.co.uk/health/health-assessments/our-centres/wes
- Rating 3.3
- Compound Code GV96+35 London, UK
Openning hours
- Monday 7:45 AM – 6:00 PM
- Tuesday 7:45 AM – 6:00 PM
- Wednesday 7:45 AM – 8:00 PM
- Thursday 7:45 AM – 8:00 PM
- Friday 7:45 AM – 6:00 PM
- Saturday 7:45 AM – 5:30 PM
- Sunday Closed
Photos
Reviews
I attend for physio appointments - the site is easily accessible from Oxford Circus tube station and the staff are generally friendly at reception and my physios have always been supportive and encouraging to enable a speedy recovery.
I've given it 4 stars because the facility is good and I am impressed with how they are managing the social distancing etc. in the current environment. But, the facility doesn't stand out as such. It's quite a big facility to manage, and while the dental clinic has it's own reception, the physio clinic doesn't so your physio might be running a bit late and you have to go back up 2 flights of stairs to find out what is happening - so it's just shy of the fifth star.
Since I have not used any other services at facility, my review is solely for the physiotherapy clinic.
Avoid this center. They book you in, happily take full upfront payment, waste half an hour of your time and then refuse to privde services due to administrational hurdles. A massive waste of everyone's time. I went streight to a close by Harley Street clinic where service is impeccable.
Well if you call 8 times on a weekday during open office hours with an agreed telephone appointment and only receive a voicemail that’s pretty poor. As poor as it gets. So 1 star is justified.
I feel the customer service very poor. Previously I had been told they received no payment even though there accounts department confirmed on many occasions payment received
I will be cancelling my account. The one front desk person who greets patients is not nice at all
All I can say is wow. Such amazing service and so professional. It felt like I had gone back in time when doctors had time for patients and cared .. for someone looking for a quick appointment this is the place.. thank you Bupa
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