Map
Detailed Information
- Place Types Car rental
- Address Hertz, Terminal Building Holyhead Port, Holyhead LL65 1DQ, UK
- Coordinate 53.3076355,-4.6312752
- Website https://www.hertz.co.uk/p/car-hire/uk/holyhead/holyhead-port-te
- Rating 3.6
- Compound Code 8959+3F Holyhead, UK
Photos
Reviews
I would like to say that the standard of care that the young lady should me was out standing. I'm sure her name was Sue yes I'd like to give her the full 5 stars
I rented a car from the Hertz Holyhead branch for 24 hours. Several days later I received an invoice incorrectly stating that there were missing accessories from the vehicle and overcharging me by £50. The invoice did not state what the missing item was or why I was charged, and no one from Hertz flagged their mistake. After I rang both Hertz central customer service and the local branch location, I was informed that "I had been overcharged by mistake because someone in the office pressed the wrong button" and that I would receive a refund promptly. Several days have passed and I still have not been refunded, nor have I received any sort of formal apology for what appears to be a subtle but obvious attempt to blatantly overcharge unsuspecting customers. All in all, this was a terrible rental experience and I have been thoroughly unimpressed by the customer support I have received.
No complaints- efficiency and friendly Welsh ladies took care of everything with no fuss
So different from a busy airport location! An easy drive from our Holyhead hotel, park 200 feet from the ferry terminal where the Hertz agent's desk is just inside the door. Quick, easy, friendly service, no queues.
We had a great experience dropping off our car at Hertz Holyhead. The service agent was efficient and friendly. Would not hesitate to use again
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