Map
Detailed Information
- Place Types Transit station
- Address London Borough of Sutton, Sutton SM2, UK
- Coordinate 51.3596681,-0.1911606
- Website Unknown
- Rating 2
- Compound Code 9R55+VG Sutton, UK
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Reviews
Longest ticket buying service. I missed two trains and the ticket selling lady did not bother to say a simple sorry at all. They actually deserve 0 star but this option is not available.
The most (honestly) useless staff I've seen at any station. Their attitude is unfriendly, apathetic, flippant and slightly belligerent. Add to that the lack of knowledge makes dealing with them and the constant cancellations (and I know this isn't just for Sutton) a whole frustrating and exasperating experience. There's one or two good ones there but that's it.
Tired of people smoking on the platforms, no staff visible to control. Everyday it's the same old things.
Ticket sales operatives are very friendly and helpful, but they are let down by lack of staff. One window open on a Monday morning.
My partner asked why 2 trains in row cancelled, only to be met with, "Don't ask me love it's not my fault."
Really, take a sample day from Epsom station and how to run the show.
I can't give more than two stars become of the incompetence of the staff working here and the constant delays and cancellations. There are a few old timers who are great and helpful, know the network and can assist you with travel questions are, the rest are sad to say completely useless.
Have no problems with staff in this station, but some Stupid Women passengers with buggies, should show RESPECT to Disabled passengers before you push your heavy Buggies onto Disabled Passengers foot. Just because they have a Buggy, doesn't give you Women More Rights then elderly Disabled passengers?
Women with buggies, Give way to Disabled passengers and LEARN SOME GOOD MANNERS!
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