Map
Detailed Information
- Place Types Pharmacy
- Address 4-5, Station Parade, Balham High Rd, Balham, London SW12 9AZ, UK
- Coordinate 51.442534,-0.1533486
- Website http://www.alphega-pharmacy.co.uk/pharmacy/london/healthchem-ph
- Rating 3.4
- Compound Code CRVW+2M London, UK
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Reviews
Staff here are very rude and uncaring, avoid to prevent bad experience.
I have to say the sales team of this shop is rather rude and unpolite. Today, I bought Naturint Hair Colour from Holland and Barret. When i passed by this Pharmacy, I found they sell the same brand but packing looks different. Then i entered the pharmacy and compared the colour number. But when I left the Pharmacy, a woman (with black hair) suddenly run up to me and put her hand directly into my shopping bag taking out the Naturint box in her hand claiming this was their product.When she saw the box was of different packing which they didn't have it in the shop, she quickly turned her body and run quickly back to shop without a word sorry. This was rather rude and un polite. Even though there might be mis understanding there, you could always come up to ask me in a polite way, and I would explain in details. I feel this matter is a shame in Balham. And for this matter, I should have their appology from them if they see my comment here.(the photo shows the Naturint hair colour i bought from Holland and Barret which they put their hand into my shopping bag taking it out directly.)
This is the pharmacy I have just opposite my house and the one I try to avoid as much as possible. Unfortunately I have had to go a few times and every time I just enter the store you can feel you are not welcome at all. You are observed by the pharmacy advisors like you were going to steal something when you browse the store. If you ask for something and they do not have it, they just make faces, and if you ask for advice and the item offered to you is not suitable , they make you feel very uncomfortable.
The most rude customer experience I have experienced . I am actually afraid if I have to go there to buy paracetamol. Do not expect a smile by any chance
I'm quite suprised at the couple of bad reviews of this Pharmacy, I have been using it for years & I use it regularly. I have never had any bad experiences in here, all the staff are very friendly & helpful, if they ever don't have the Meds I need they do there best to get them the next day, they phone you to tell you when they have them or are going to have them. I have had nothing but good service here & I would highly recommend them.
It looks good on the outside, but on my visit it was missing something crucial...
A pharmacist.
So, at one fell swoop, everything behind the counter was denied.
You would be better off going to Boots I think.
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