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Clarks

5-7 St Peter's St, St Albans AL1 3DH, UK
+44 1727 851537
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Reviews
Michelle Drury (08/22/2020)
Took my 2 boys for a shoe fitting, via making an appointment online. Very impressed with someone on the door checking you off as you arrive then seating all spaced out around the shop. The staff member was very patient with my 4 year old and his decision making but I did feel conscious that there was a time frame and 2 children to find 3 pairs of shoes for. I was a little disappointed there was so little choice for my 1 year old and no mention of their current school shoe offer even though I purchased school shoes. A good Covid shoe shopping experience overall.
Ann Bushell (08/28/2020)
We prebooked our instore shoe fitting slot online. We turned up a few mins early, were greeted at the door by a member of staff who ticked our name off a list. There was hand sanitiser at the door and 1 customer at a time allowed through 1 opened door (the other door was shut). We waited inside for a few minutes. Seating is well spaced out around store we took our seat, my child got measured and after several attempts we bought a well fitting pair of school shoes. Olivia was very helpful and considerate keeping her distance and as all other staff wearing a mask and visor over her face. Customers who had not prebooked had to take a numbered ticket at the door and wait outside for their turn. No mask = no entry.
Phil Spratt (09/27/2020)
Popped back in today to exchange a pair of shoes for my son that were rubbing badly and the team in-store were great. He was re-measured and we walked away with a new pair in a new size and style. Very good customer service.
Adam Stephenson (10/05/2020)
I needed some new leather shoes for my job and I couldn't tink of a better place that here! Great selection and helpful staff.
Alex Paul (08/26/2020)
Very good service in difficult times! You can book ahead which we didn't do but should have. Benjamin was super helpful and professional.
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