Map
Detailed Information
- Place Types Shoe store
- Address 69 Duke St, Mayfair, London W1K 5NX, UK
- Coordinate 51.5136555,-0.150926
- Website http://www.penelopechilvers.com/
- Rating 4.1
- Compound Code GR7X+FJ London, UK
Photos
Reviews
Just class. Just cool... just the elves and the shoemaker meets florence and the machine. Just FAB!
I have ordered online - chilvers did deliver my order to the wrong address and weeks after I am still chasing them and trying to contact Penelope Chilvers online shop - but no response.
Over 250Euro sent to them - never received a product. Not even a single response to all my emails.
Very poor customer service. When reaching out for a pair of “manufacturing defect” shoes (their own word in the email), that had issues just after the 4th wear, they offered partial store credit, no shipping reimbursement, or &20 for repair that I’ll have to handle myself. Don’t bother as there are so many other alternatives out there. Will never go back.
Such a joke. Oh also took them 8 days to not responding until I sent an angry email for the 2nd time, to offer me the options above.
Lovely shopping experience and helpful staff.
Great classical yet modern footwear.
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