Map
Detailed Information
- Place Types Shoe store
- Address 375-383 Oxford St, Mayfair, London W1C 2JS, UK
- Coordinate 51.5140831,-0.1493006
- Website https://www.jdsports.co.uk/?utm_campaign=73&utm_source=google+l
- Rating 3.7
- Compound Code GV72+J7 London, UK
Photos
Reviews
I was very disappointed on customer service today 07/0920 4.15pm
Mistaken price tag in store could have been resolved nicely and professionally! Their mistake and I was made uncomfortable to the point I had to mention cctv cameras? Why?
I told the manager that the staff members were all unprofessional, rude, assuming things and defensive straightaway instead of rectifying a misleading mistake going against trading standards done by them! Overpriced and not going by price stickers on the whole rail!
Avoid as it feels like they will rip you off for their own mistakes!
Will not be back to that store until head office trains their members of staff on basic customer service! Loud music! Ignorant behaviour!
We are spending our money so please show some respect! Shame on the rude staff!
No customers should be made to feel this uncomfortable!
DON'T PURCHASE ANYTHING FROM THESE CRIMINALS. Ordered goods that never arrived. When to get a refund. A Muppet tried to talk down to me. Gave me a refund but wouldn't refund the delivery charge and refused to give her name. No point using JD Sport,AGAIN.
The customer service in this store is so bad. As I walked in I could feel the eyes of the sales Assistant as she looked me up and down
I then had to repeat the size 3 times cos she couldn't stop laughing. Wouldn't go near this store. You are better off visiting the other branch near to Top Shop.
VERY BAD CUSTOMER SERVICE but the issue got resolved at the end and only because we were angry. We were accused of something we didn't do when in fact it was an error of theirs.
Amazing staff she was so patients with the children. Thanks love the service
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