Map
Detailed Information
- Place Types Shoe store
- Address 12 Mount St, Mayfair, London W1K 2RD, UK
- Coordinate 51.5099753,-0.1502775
- Website https://www.balenciaga.com/
- Rating 3.7
- Compound Code GR5X+XV London, UK
Photos
Reviews
Poor customer service the staff made us feel like we were not welcomed. We visited the store in selfridges which was way more welcoming and friendly.
Horrendous experience, they are not willing to repair an item I spent hundreds of pounds for. Disappointing that a brand as such doesn't live up to the standards.
Nice store with a good amount of clothing available. When I visited the store I felt comfortable because of the friendly staff. Recently I had an issue with one of my purchases. The team personally helped me and I was really happy with their solution. Until next time!
Shocking how bad they treat you. Service is absolutely HORRIBLE! tip: don't go here, waste of time.
Absolutely shocking service. I don’t even think the person serving me understood that I wanted a plain black pair or trainers. Instead brought me out different colours on 3 occasions. I had enough and walked out. Where do you find these people to hire lol
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