Map
Detailed Information
- Place Types Shoe store
- Address 24-27 S Molton St, Mayfair, London W1K 5RD, UK
- Coordinate 51.5138907,-0.1486219
- Website https://www.brownsfashion.com/uk
- Rating 4.2
- Compound Code GV72+HH London, UK
Photos
Reviews
This is a high end fashion store that my son wanted to visit whilst we were in London. It was a little daunting walking in with "security" in every room - it is a bit of a rabbit warren, but once we were in the section we wanted, the salesman could not have been more friendly or helpful. We would definitely be re-visiting again.
Top class service, very friendly salesman and amazing service. I wanted to see a product that was not in store, the staff organised the good to be delivered within 1 day and the whole process went extremely smoothly.
Highly recommend Browns and would definitely visit again.
Very happy.
Browns Fashion are owned by Farfetch and this is the 2nd time i've ordered from them.
My first order was some balenciaga track trainers that when received were missing the spare laces and also the sole was covered in dirt.
No one is perfect so I returned them and put it down to a bad experience. Farfetch also gave me a voucher for free delivery on my next order saying that it would be a perfect experience.
Today I have discovered the definition of a perfect experience from browns/farfetch as I received the phone case I ordered with the leather coming away from the plastic. Again it looked like it had been used, then returned in the hope that the next mug to receive it didn't notice.
See picture to see part of the damage.
In summary, I have had a 100% success rate of browns/farfetch providing a terrible service and I would plead with you all to spend a little bit extra and use somewhere like matchesfashion or mr porter. I've ordered far more from those places and never had a single problem.
ORDER FROM BROWNS AT YOUR OWN RISK!
Great customer service! Very fast international delivery!
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