Map
Detailed Information
- Place Types Shoe store
- Address 61 Marylebone Ln, Marylebone, London W1U 2PA, UK
- Coordinate 51.517813,-0.150806
- Website http://www.frenchsole.com
- Rating 3.8
- Compound Code GR9X+4M London, UK
Openning hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:30 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 10:00 AM – 6:00 PM
- Sunday 12:00 – 5:00 PM
Photos
Reviews
I recently ordered some shoes from French Sole, as a birthday gift for our daughter in law who lives in Australia. Due to the Covid19 difficulties, it was not possible to fulfil the order in time for the shoes to be dispatched to Australia but thanks to Lucy, a very helpful and kind member of the customer service team, she promptly identified other styles which were already in stock and immediately arranged for the shoes to be couriered to our daughter-in-law. I could not have asked for better service and thank you Lucy for all your help. I would definitely recommend French Sole and I know that Bronwyn has always been very pleased with the quality and comfort of other pairs of shoes purchased in the past.
Elizabeth
They are beautifully made shoes in a lovely little shop. They don't have lots of inventory but that allows them to sell out and offer up new styles all the time. You've got their basic ballerina type shoes and then some more original shapes and designs. Good combo of originality and classic.
Super helpful and very kind assistance, thank you
Absolutely appalling service I'm afraid. I went there today with an intention to buy a nice pair of shoes, I was absolutely certain I was going to leave my money there but left almost in tears. The assistants were incredibly dismissive. I clearly needed help but they kept ignoring me. I ended up asking for my size for every single pair of shoes, while they were staring blankly from the counter. I had to ask 10 times perhaps. And every time I did ask for my size, I had to repeat my question twice or three times, I don't know if they were daydreaming or sleeping?! All this time I was trying to find something suitable they stayed at the counter as if I wasn't there. Finally when I did find what I liked, I asked if they had a different pair as the ones they brought me were not in the best shape. I had to ask three times before the assistant suggested to have a look in other stores, while not even looking at me. I decided to just leave as soon as I could. In general the shop assistants don't seem to have the type of personality needed for this type of job. The mannequins would do a better job than them. Won't come back ever and won't recommend to anyone.
Went into the store for a browse and the assistant on the day (I was there around 1ish afternoon on 14/6/18) was so helpful and informative. I picked the ones I like and tried them on but the comfort level isn’t what I would expected from French sole. The assistant then advised against them as they aren’t the best fit for my feet. She recommended another range which I tried them on and I was surprised how comfortable they are!! Shame they don’t have the right size in store as ones I tried were a tad tight. I will def pop in again to check if my size become available. And I hope she is there again next time I visit! She def know her stuff! My past experience with French sole weren’t great as the assistants weren’t as helpful but I changed my mind today!
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