Nuffield Health Battersea Fitness & Wellbeing Gym

Jus booked in for my PT sessions with Laura Fitzpatrick I’ll be doing 4 sessions a week with Laura from 1st September all the way to 1st December. Laura gave me an immediate plan to kick start my weight loss. Feeling confident I can do it Would also like to say thank you to Hanna for sorting everything out for me. Bring on September 💪🏾

Massive let down. Came for the first time and only 1 towel is allowed when coming to exercise. If you want to go to the sauna/steam room they’ll charge additionally £1 per towel. My home gym is the city one and frequently go to Moorgate too and never had this issue. Never again. Better to stick to the devil you know... outrageous.

Friendly staff but the gym equipment hasn't been updated or added to in years (circa 8 years +) which is showing and really frustrating. In need of more equipment & variety (weights/machines area). Could do so much more with the space and be really good but unfortunately is currently not as good as a pure gym, gym box or other gym competitor models.

Reception team are welcoming when you come in and I like how much space is in the gym. Been a member for years to play squash and use the spa area. I've seen recent positive changes, would be great to see a few new pieces of gym equipment too. Overall very happy with gym.

I am a member of Brondesbury Park Nuffield Health and attended the Battersea club at 1pm on a Monday afternoon. I was meeting a friend here who was also making use of the multi access feature of the membership. It was very quiet and I entered to find no one at the front desk, so sat on the sofas in the cafe waiting for my friend to arrive. I was approached by a sour faced employee asking me if I was a member and she scanned my card, first strike, be more polite. Then we got through the changing rooms and into the gym unscathed. We set up a small HIIT circuit in a workout area (no signs) that already had exercise balls, box steppers and the like in it, and no one else was working out there. We were minding our own business doing our sweaty circuit and a middle aged woman comes up to us and says in the rudest tone ‘you know this is the cool down area? If you want to do a workout there’s a big room over there for it’. Now this ‘room’ was another open area with workout equipment where one of the staff PT’s was doing a session with two women and taking up the space, so I didn’t think it would be polite at such a quiet time to encroach on their session. I responded with an ‘okay’ and a smile and we carried on with our circuit. We managed the rest of our session doing a few free weights bits without any other issues. We then wanted a towel for a shower after, went to the front desk to ask where we got one from (every single other Nuffield I have attended - which is about 5 in the last 4 years - has given out towels to anyone that is a Nuffield member that uses the gym). There were two male employees at the front desk, so I asked them where we got a towel from. They looked at me as if I was asking them to strip naked, asked me again, rudely, if I was a member, I said yes, was asked if I was a member “here” because ‘normally we charge non-members £1 to use a towel’ to which I responded ‘can I not just be a paying Nuffield Health member to have a towel?’ He told me a bitter ‘just this once, but normally it’s a £1’ and we were off with our scratchy and expensive towels. I have never felt so patronised and unwanted in a place where I am paying good money to use the gyms. Part of the attraction for me to the Nuffield group was that I could use any of the gyms that were eligible for my rate of membership. But if this is the attitude I am received with then I would wholeheartedly NOT recommend becoming a member. Not all Nuffield gyms are this bad, but I think the membership rate has gone to their head. Be more humble.