Home United Kingdom England KEDA Leisure

KEDA Leisure

Unit F, Kingsmead, Park Farm Industrial Estate, Folkestone CT19 5EU, UK

+44 800 310 1027

Map

Detailed Information

Place Types Department store
Address Unit F, Kingsmead, Park Farm Industrial Estate, Folkestone CT19 5EU, UK
Coordinate 51.0929734,1.1665313
Website http://www.kedaleisure.co.uk/
Rating 3.2
Compound Code 35V8+5J Folkestone, UK

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday 10:00 AM – 4:00 PM

Reviews

Mark Sinnett-Jones (08/17/2020)

Similar to Andy on here I am also not impressed, they state 1-2 days OR even next day delivery and having ordered last Wednesday we haven't received the Hot Tub... currently been told it should be sometime this week.... chose this hot tub and retailer due to their speedy delivery promise... disappointed and feel like I could have bought my preferred hot tub from another vendor.

Andy Miller (08/04/2020)

Unfortunately I'm not happy, ordered a St.Moritz hot-tub, processed and payment went smoothly, offered to pick it up once confirmed as I'm close to Folkestone. Received a DPD confirmed delivery for Wednesday and was thinking it was all going swimmingly. Received a few missed calls today and called back to be told that the hot-tub order should never have gone through, the delivery confirmation shouldn't have come through and there was no stock nor alternatives, icing on the cake that the refund will take 5-10 days so I still can't order an alternative anyway, this and the fact that once the order was confirmed that I've purchased chemicals, mats and ordered wood to get an enclosure built mean I'm far more out of pocket than I should be !! Not at all impressed.

Simon Say (09/24/2020)

WARNING, do not buy anything online from this company if you want it to turn up on time, because if it doesn't and then you cancel it and ask for a refund-as in my case, they tell you they pass it on to the accounts department who then process a refund (after 5 days) which can take up to 10 days for your bank to process it. Well I ordered a hot tub on the 11th of August for £645:00, and I am now having to go through my credit card company to get my money back. After four phone calls to a very nice gentleman with a very polite voice who I have now found was lying to me through his back teeth, I am still getting no where fast, so if you don't want all the aggravation of having various calls, exchange of email or otherwise evidence with your credit card company, I would avoid these daylight robbers like the plague. I still can't understand why you can't give zero stars for these shisters. Hope this helps.

James 1 (07/13/2020)

Absolutely fantastic customer support. I have to give a big shout out to Jamie. He has been so helpful, friendl, polite and informative throughout the whole order and delivery process. Once the hot tub had arrived at Keda it was promptly shipped out to me the same day and the delivery arrived 2 days after. Their prices are great too, actually cheaper than the prices on the official 'lay z spa' website. Highly recommended.

aud bod (09/26/2020)

If i could zero stars i would. Cancelled a pre order in August still waiting on refund .. Numerous calls and emails to sort and still no further forward. Very polite to start with now they just dont reply to emails or requests to call me back. Save yourself the stress and anxiety and buy elsewhere.

Similar place

Argos

9-11 Bell St, Henley-on-Thames RG9 2BA, UK

51.5380224, -0.9051633

+44 1491 410053

https://www.argos.co.uk/stores/5476-henley-loc-sainsburys-colle

Facy

27-31 Market Pl, Henley-on-Thames RG9 2AA, UK

51.537217, -0.9058356

+44 1491 576969

Unknown

Next Clearance